The procedure for consideration of appeals, claims and reclamations as well as disputes arising in the course of work is established by the Procedure P.9.7.01 (download)
Contact details:
Deputy Director, Head of the Product Conformity Assessment Department
Tel.: +38 (044) 521-30-25
Deputy Director, Head of the Management System Certification Department
Tel.: +38 (044) 526-97-04
E-mail: oov.ecohyntox@gmail.com
Fax: +38 (044) 526-96-43
