Consideration of Appeals, Claims/Reclamations, and Disputes

The procedure for consideration of appeals, claims and reclamations as well as disputes arising in the course of work is established by the Procedure P.9.7.01 (download)


Contact details:

Deputy Director, Head of the Product Conformity Assessment Department
Tel.: +38 (044) 521-30-25

Deputy Director, Head of the Management System Certification Department
Tel.: +38 (044) 526-97-04


Fax: +38 (044) 526-96-43

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